Client care
Boutique support & shade advice
Order help, formula questions, returns, or a second opinion on shade — our beauty concierge is here within one business day.
What we can help with
- Order status, shipping & COD questions
- Shade matching & product recommendations
- Returns, wallet credit & cancellations
- Wholesale / professional kit enquiries
Include your order reference (if any) so we can resolve things faster.
Direct inquiries
Send a message
Share your question below. Our vanity concierge responds with tailored guidance — usually within 24 hours.
- Tell us what you need
- Add an order ID if you have one
- We reply by email
Visit the store
Secret Beauty, Sector 10 Kharghar
Shop No 4–8, Plot No 255, Swaraj Imperial, Sector 10, Kharghar, Panvel, Maharashtra 410210
Monday – Sunday, 8:30am – 10:30pm
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